Property Support solutions

Residential - Commercial - Leisure - Care - Education - Retail 

The complete support solution for your property

  • Reactive & Planned Maintenance
  • Compliance services
  • Grounds Maintenance, Cleaning services, Window cleaning
  • Project management, surveying, construction projects
  • Supply of furniture, appliances, machinery and specialist equipment
  • Security and Guarding
  • Training and monitoring solutions
  • Pest control
  • Waste management and clearance 

Fully qualified, directly employed Maintenance and services team 

  • Fully trained and qualified staff
  • Fully DBS checked and insured 
  • Real time job reporting via app with site pictures and signature capture
  • Dedicated help desk service with client portal access, updated in real time
  • Digital documents uploaded to your client portal

 

93%

Reactive Maintenance first fix rate

157

PROJECTS completed in 2022

124

Supported sites with contracted services

Our Services

A complete Property services solution tailored to your requirements

Building Services
 
Planned maintenance
Reactive Maintenace
Construction projects
Compliance
Project management

Our reactive services are supported by directly employed team, they are fully qualified and skilled in their trade, many are multi-trade operatives able to undertake a variety of tasks. 

We pride ourselves on our reactive response times and our goal is to achieve a first visit fix. Planned Maintenace tasks and schedules can be flexible or tailored to your property

 

Support Services

Grounds Maintenance
Internal cleaning 
Window cleaning
Security & Guarding
Pest control
Waste management and clearance 

The support services team are directly employed and cover a range of skills, ranging from cleaning,  grounds maintenance and window cleaning to security and site guarding. 

 

 

Compliance

Water 
Electrical
Gas
Fire
Lighting

We offer a range of compliance services to our clients.

  • Water (legionella)
  • Electrical testing & inspection
  • Gas safety inspections
  • Energy performance certification
  • Asbestos risk assessments
  • Asbestos sampling and testing
  • Emergency lighting 
  • Pat testing
  • Fire safety
  • Training and monitoring solutions

GET IN TOUCH.

Telephone: 0330 043 0653

E-mail: helpdesk@wtlsupportservices.co.uk

Address: Kings Head House, 15 London End, Beaconsfield, Buckinghamshire. HP9 2HN

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OUR STORY.

Busy since Millenium Year 2000

The early years
2000 - 2003

 

 

The business was established as Water Trade Limited in 2000 by Lee Richards in Slough, Berkshire. W.T.L began life as a registered plumbing and heating company carrying out mainly domestic work in and around the Berks and Bucks area.

In 2002 the company took on its second engineer and began to expand.

Expansion 
2003 - 2005

 

 

The company grew steadily in the early 2000's gaining a good reputation locally with domestic clients. Expanding in 2004 into London and beyond providing services to domestic and commercial clients. For commercial work W.T.L took on further engineers and began working alongside shopfitting clients working on contracts such as Pizza Express resturants. 

Going forward and building services
2006 - 2016

In 2006 our building services company was formed as part of W.T.L and provided contract and maintenance services for Management groups as well as domestic clients. Work for domestic and commercial clients grew steadily and W.T.L won a number of refurbishment contracts for Southwark Council's leisure facilities. We now had a team of 12 and moved to our first office in Cookham Berkshire.

Growth
2016 - 2022

 

 

Growth was strong and we established our projects team who secured a prestigious contract to reconfigure the drainage system for the Shell Centre on London's South Bank. Our support services clients grew rapidly taking on contracted services of over 100 properties for residential management groups, housing association and supported housing groups. 

Working nationally, we deliver services to clients in residential, commercial, leisure, retail and housing sectors. 

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